Blog
Sarah Tanner

2020 may have been a tougher year than most, but we’ve had one heck of an Autumn and it has made us very excited for what’s to come!

7 award nominations, 3 award wins

Back in August it was announced that we had been nominated for no less than seven of The Drum’s Recommended Agency Register Awards, a record number in just one year! If you aren’t familiar with these awards, then you should know that for any agency, they carry some serious weight.

These nominations come about as a direct result of recommendations from our clients, which make them mean even more to us. Evidently, our clients are so happy with the work we produce that they voluntarily want to shout about it, which is hugely flattering.

Although there couldn’t be a physical awards evening for the 2020 ceremony, we were all watching the live online event, on the edge of our seats might we add! As the night progressed, it was announced that we had been successful in winning 3 of our nominated categories:

  • Web Design
  • Web Development
  • Usability

Some comments from our valued clients

We couldn’t be more grateful to our fantastic clients for being so vocal about how they have enjoyed working with us. Now we are part of the powerhouse that is the Elixirr Group, we plan to bring more skills and expertise to the table than ever before.

“Coast are a great agency to work with – very open, honest, friendly and experienced at what they do”

– Royal Canin

“We’ve formed a great relationship with Coast Digital, which is underpinned by their expertise, professionalism and can-do attitude. All of which has helped fuel our digital agenda”

– Crown Worldwide Group

“Coast is still the best agency I have worked with in my 26 years of marketing, especially regarding topics that are important for my team in digital marketing: analytics, innovation, customer focussed, consulting, reliability and finally kindness or people at Coast”

– Autodesk

 

Our customer satisfaction survey

To top off a successful Autumn, we then also received the results from our customer satisfaction survey. As with anything, there is always room for improvement. Having said that, the overall results from past and present clients alike were over and above what we expected.

In the independent review, Coast Digital outperformed the competition in 15 categories by an average of 26%, scoring 8.1/10 against an average of 6.5/10 for 19 competitors, including the likes of McCann, Ogilvy and AKQA.

 

The overall feedback that we received from clients who also work with other digital marketing agencies highlighted that our people, price and specialisms were the key differentiators which set us apart over and above our competitors.

 

 

Discover what Coast Digital can do for you

Give us a call on 0845 450 2086 and find out for yourself why our clients shout their feedback from the rooftops, why we’re preferred above our competitors, and why Elixirr chose us to enhance their full service digital experience offering with our first-rate Digital Marketing and Design & Build expertise.

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