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Google Adwords trademark policies - what UK brand owners should expect

It looks like Google is going to update its Adwords trademark policies again.

As a few sources reported recently, Google is trialling the removal of trademarking in the US market, starting on 15th June 2009.
 
Advertisers in the UK market can already bid on each others' trade-names. For example, if Adidas want to bid on the term 'nike shoes', there's nothing to stop them. What they can't do, though, is use the trademark text in their actual Google advert. 

That's about to change. In the future, advertisers could be allowed to use any ad text in their PPC (pay per click) advertising. Google believes that this will make things much clearer for the consumer - advertisers can use trademarks in print adverts, so why shouldn't they do it online?
 
It's a pro-competitive move. Let's take a look at the Google Adwords blog:

Imagine opening your Sunday paper and seeing ads from a large supermarket chain that didn't list actual products for sale; instead, they simply listed the categories of products available - offers like "Buy discount cola" and "Snacks on sale." The ads wouldn't be useful since you wouldn't know what products are actually being offered. For many categories of advertisers, this is the problem they have faced on Google for some time.

The thinking behind the change isn't one of allowing major brands to bid on competitors' trademarks. Conversely, it seems to be about letting multi-brand stores to use several trademarks in one advert. Stores like JJB Sports will finally be allowed to inform the web user which brands they stock.
 
Again, the Adwords blog seems to confirm this:

...under our old policy, a site that sells several brands of athletic shoes may not have been able to highlight the actual brands that they sell in their ad text. However, under our new policy, that advertiser can create specific ads for each of the brands that they sell. We believe that this change will help both our users and advertisers by reducing the number of overly generic ads that appear across our networks in the U.S.

What does the update mean for you?
The chances are that the new policies will reach the UK by August 2009. This would follow a normal Google roll-out pattern.
 
We can also expect paid search to get more competitive again. It will get more expensive for brand owners to protect 'their patch' and they will once again see advertisers moving in to make sales from brand-related search queries. This will - in the short-term - inflate PPC bid prices. If you are a defensive brand owner - use your partners, resellers and PPC affiliate partners to defend your search positions.
 
The update will not affect brand-owners that are already working with resellers of their products. Brand-owners that took the opportunity to update their trademark policies during the last update in May 2008 - the ones that chose to work with their partners and resellers - won't need to make too many changes. Just keep an eye out for new advertisers beyond your immediate circle of friends.
 
Defending your brand - there are still options
There will still be a trademark infringement process that can be called upon. Google, is still “willing to perform a limited investigation of reasonable complaints about use of trademarks in ads.” According to the policy, advertisers may violate the new rule if they don’t actually sell or facilitate the sale of the goods or services corresponding to the trademarked term.

Whatever happens next, it's as well to be prepared. It's not as though UK brand owners won't have seen this one coming.

The lowdown on the Adwords spider bot

The Adwords spider bot is used to analyse the content of advertising landing pages, which helps determine the Quality Score that Google assigns to your PPC ads.

Google takes this Quality Score into account, as well as the amount of money you are willing to bid, when it determines the position of your ads. Therefore, ads with a high Quality Score can rank higher than competitors' - even if they are paying more than you.

It clearly makes sense to ensure the Adwords spider bot gives your landing pages as high a score as possible. To help you, I've put together some frequently asked questions about how the bot works.

What is the user agent name of the PPC bot that checks relevancy on a landing page?
Adsbot.

Does this bot obey robots.txt?
The AdsBot is not a "search crawler" in the strict sense, so robots.txt is irrelevant (i.e. it doesn't visit all the links in the landing page). It only crawls the URLs of keywords with an 'Active' status.

Does this bot support wildcards e.g /filename*
The wildcards would be in robots.txt and therefore not relevant.

Does this Adbot run JavaScript and drop a cookie?
No.

Is keyword (KW) relevancy on landing page used as a factor that determines Quality Score?
The keywords have to be relevant to the landing page. Relevance refers to the usefulness of information to a user (such as an ad, keyword, or landing page). The quality of this relevance is reflected by a keyword's Quality Score.

Is KW relevancy on landing page used as a factor in determining KW editorial approval?
The keyword policy states: "Target relevant and specific keywords. Use specific keywords that accurately reflect your products, services, or the site you're promoting. If you offer a location-specific product or service, you might consider using keywords that reflect your location."

An example: A New York apartment rental agency would not be allowed to run on only the overly general keyword 'rentals.' The agency should instead use keywords such as 'New York rental agency' or 'find NY apartments.'

When matching KW relevancy, which is used: the advert destination URL or the KW destination URLS?
Keyword Relevancy is solely based on Click-through rate (CTR). High CTR = High Relevancy.

When matching KW relevancy, are mis-spellings such as ‘credit carRd’ accounted for?
Since the KW relevancy is based solely on CTR then the mis-spelling will have a high relevancy if it has a high CTR.

When matching KW relevancy does the bidword have to be an [exact] or [standard] match with the keyword on the landing page?
It will have a high relevancy if it has a high CTR. See the point above.

When matching KW relevancy, where does the bot check on the landing page (e.g does it look in title, meta KW, meta description, alt tags, anchor text, or only the text content on the page)?
Again the KW Relevancy is solely based on CTR. High CTR = High Relevancy.

I hope these questions and answers have given you an insight into the ways in which the Adwords spider operates. I'm very happy to take any questions in the comments.

The opinions expressed herein are the personal opinion of the author and are not intended as statements of fact and do not represent the view of Coastdigital Limited in any way

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