Yorkshire Coast Homes
Positive feedback for new Yorkshire Coast Homes website
Date: July 2007
Challenge
- Develop a website to deliver a high quality resource for Scarborough Borough Council's 4,500 housing residents.
- It was essential that the site could be directly managed & maintained by Yorkshire Coast Homes staff.
- The new website needed to be highly accessible & organised appropriately to communicate well with diverse audiences.
“A clean, clear website with strong calls to action. Notable for its simplicity and accessibility.”
Solution
- The website was developed using Refresh™, a content management system (CMS) chosen for its flexibility, simplicity & affordability.
- Clean, clear presentation of complex information using CMS website platform.
- Easy navigation to key information, & development of FAQs, site search, & ‘how do I?’ functionality.
- A range of useful resources & accessibility options including text re-sizing, text-only & print-friendly.
Results
- A clean, clear website with strong calls to action. Notable for its simplicity and accessibility.
- Key staff empowered to manage the website on a daily basis.
- Reduction in administration due to introduction of various online interactive features e.g. report-a-repair functionality.
- Ongoing client development of the website supported by a range of in-built functionality, including auto updated search-friendly URLs & dynamic site maps.
casestudy-yorkshire_web.pdf - 129kb
Visit Website: www.ych.org.uk
