Paragon CHG
A highly successful website design & build project for community housing group Paragon
Date: February 2009
“Coast Digital’s experience & expertise results in a website with clear points of reference; users are quickly guided to the information or services they require”.
Challenge
- The Paragon Group includes 2 subsidiaries, Elmbridge Housing Trust & Richmond Upon Thames Churches Housing Trust.
- Combine 3 sites into one; create a clear brand identity for each; achieve an overall connection in design terms.
- Clearly communicate the Group ethos, creating the right impression with customers, stakeholders & the public.
- Make available online a suite of services & communications, remaining compliant with accessibility requirements.
- Update online information to cater for the changing needs of the Group’s customers.
Solution
- A user group workshop with client & stakeholders.
- Resolution of usability issues by exploring user journeys on existing sites, identifying similarities to create a universal template.
- Provision of an easy-to-use CMS website. A robust solution, home to a wealth of information.
- Website built using Refresh™ CMS giving client complete control of editing & content, including option to build online forms for creation of online surveys, feedback, job alerts etc.
Results
- A scalable solution offering flexibility for expansion.
- A user-friendly website; easy to navigate; using subtle colour changes to help users find their way around.
- A highly accessible site with a host of features, including Browsealoud, translation services & text-resizing.
- Useful features such as find your housing officer module, using Ajax functionality (quick/auto suggest text).
casestudy-paragon-web.pdf - 152kb
Visit Website: www.paragonchg.co.uk
