Curtis Fitch
Ensuring a secure, cost-effective, scaleable hosting solution for online e-Sourcing business
Date: July 2007
Objective
To ensure a secure, cost-effective, scaleable hosting solution for online e-Sourcing business.
"Curtis Fitch facilitates the world’s largest online reverse auction – with help from Coast Digital’s secure hosting.”
Background
- Founded in 2004, Curtis Fitch are specialists in e-Sourcing.
- They produce and market Curtis Fitch iSource™, an e-sourcing software solution. iSource™ is a reverse auction software tool.
- Reverse auctions deliver savings by challenging price and process by reversing the role of the buyer and seller. Sellers compete to obtain business.
- Curtis Fitch began working with Coast Digital in 2004. They approached us as their previous hosting company were no longer providing a satisfactory service, with their websites suffering downtime due to server problems.
- Curtis Fitch clients include Next, JCB and Vodafone.
“We always receive really fantastic service from Coast Digital. For us it’s not just about hosting, it’s about your level of expertise. We’ve found that you’ve become more of a partner for us really.” Simon Minter, Technical Director, Curtis Fitch
Hosting strategy
- To create and provide a robust, secure, cost-effective, hosting solution for Curtis Fitch clients’ reverse auction websites.
- The essential requirement was provide 100% core business hour uptimes.
- Curtis Fitch received our advice and opted for a fully managed dedicated server, a solution which offers robustness, security, and importantly for an expanding business, scalability.
- The current hosting solution is likely to develop in the near future due to the ongoing success of Curtis Fitch. Coast Digital is looking at vaulting their data to another offsite location to ensure business continuity in the unlikely event that one site is lost.
Results
- 100% core business hour uptimes achieved by Coast Digital’s hosting at Telehouse.
- Secure hosting enables Curtis Fitch to operate continuously, safe in the knowledge that their online auctions will run unimpeded. Success has enabled them to create trust and provide reassurance to their clients, which helps them continue to grow and attract new business.
- Security and reassurance provided by Coast Digital hosting has enabled Curtis Fitch to facilitate the world’s largest reverse auction.
- Contribution to creation of strong results for Curtis Fitch, with over €1bn savings for their clients worldwide.
- Curtis Fitch are winning clients from among the world’s largest brands.
- A fantastic working relationship ensures continued success on both sides. Curtis Fitch also uses Coast Digital as a resource for ColdFusion and database advice.
- Strong support and continued success has led Curtis Fitch to access other online marketing solutions from Coast Digital, including search engine marketing.
“Coast Digital delivers the sort of resilient service that we can trust.” Simon Minter, Technical Director, Curtis Fitch
Visit Website: www.curtisfitch.co.uk
